Launching Shipnoise to Quiet Commercial Ships for Orca Conservation
Methodologies
User Interviewing
Workshops
Deliverables
5 personas
Journey Map
Handoff of design requirements to UX Design team
Impact
(Currently in dev phase) MVP version launch of the Shipnoise web app based on user research and organization objective
Understanding What Features to Improve for an Internal Cloud Platform Product
Methodologies
User Interviewing
Usability Testing
Contextual Inquiry
Impact
Time savings of 20 minutes per user session of product
3-fold increase in user engagement with product
Increased success rates by 7-fold after using improved product
Deliverables
Formal report presentation of recommendations
Confirming and updating priorities on the product roadmap
What Should Be Included in a New Cloud Dashboard Product?
Methodology
User Interviewing
Impact
3X target user engagement in the first 6 months for the new dashboard
Deliverable
Formal report presentation of recommendations
New Setup Wizard and Native Mobile App Feature
Methodology
Usability Study
Impact
An increase of 2% (estimated to be 166,000 out of 8.3 million users) in patient engagement with Positive Airway Pressure therapy occurred during the first 90 days
Deliverable
Formal report presentation of recommendations